SRIW (Selbstregulierung Informationswirtschaft e.V.) is a non-profit association dedicated to improving and maintaining the trust of users in digital products and services. We achieve this goal by promoting consumer protection in the digital world. Here, one key focus is on leveraging the potential of service providers themselves to strengthen data protection through their own activities.
You can find further information on SRIW’s tasks and goals and organisational structure here.
At present, SRIW is involved in the compliance and implementation of the “Data Protection Code for Geodata Services”. This Code addresses fundamental issues in the protection of personal data in gathering and processing geodata. Under “Data Protection Code for Geodata Services” you can find more details on the data collected and how you can protect your personal data.
To find out whether your street or house has already been photographed for street view services, you can enquire directly with the particular street service and with the signatories of the “Data Protection Code for Geodata Services”.
In addition, SRIW offers a simple search function (German). Just by entering your address you can find out if images of your house have already been recorded by one of the Code’s signatories.
Most likely the owner or a former resident of the house where you live asked the street view service to pixelate the image. For data protection reasons, we are unable to give you more precise information.
Unfortunately not. Once the image has been pixelated, the blurring cannot be reversed. Where an appeal for blurring an image on geodata services has been granted, service providers are obliged within a set period to pixelate the original image (raw data) as well. Since this provides the source for the images accessed online, there is then no longer data available to allow the blurring to be reversed.
If you would like to have the building where you are living or which you own blurred in an online street view service, you can find details of the appeal process here (German “Beschwerde”).
You can complain directly to SRIW at any time if you believe that a business or enterprise has not complied with the rules it is obliged to follow as a signatory to a Code of Conduct. On our website, you can find information on the individual Codes and the rules which signatories are obliged to follow.
In a first step, the SRIW main office screens complaints submitted for plausibility and completeness. Where a complaint meets both these requirements, it is passed to our independent Complaints Committee which then reaches a decision on the action to be taken.
The complaints form is available here (German). You can find further details on the Complaints Committee and the Complaints Procedure here.
Our helpdesk is available for all questions on the “Data Protection Code for Geodata Services” and the “GeoBusiness Code of Conduct”, geodata services in general and street view services in particular, as well as the appeal and complaints procedures.
The helpdesk is available Tuesday – Thursday, 10 am – 4 pm, on 0800 – 72 37 953.
In addition, you can send us your question at any time via our contact form.